Frequently Asked Questions
Ordering & Minimum Quantities
What is your minimum order quantity (MOQ)?
Our standard minimum order quantity for export shipments is one 20ft or 40ft container load, though smaller trial orders can be discussed for new partners.
What packaging options do you offer?
We offer bulk cartons (5kg, 10kg), retail-ready pouches, and custom private-label packaging based on your market requirements.
Shipping & Logistics
Which Incoterms do you support?
We work with FOB, CFR, and CIF terms from Iranian ports, and can discuss other Incoterms depending on the destination and order size.
What is the typical lead time?
Lead time from confirmed order to shipment is typically 15-25 days depending on the product, packaging, and destination port.
Quality & Payment
Do you provide product samples?
Yes, samples can be arranged for serious buyers prior to placing a bulk order.
What payment methods do you accept?
We accept T/T (bank transfer) and can discuss Letter of Credit (L/C) terms for larger orders.
Can you provide a Certificate of Origin and Phytosanitary Certificate?
Yes, we provide Certificate of Origin, Phytosanitary Certificate, and other export documents required for customs clearance in your country.
Contacting Us
How can I get in touch with your sales team?
The fastest way to reach us is via WhatsApp (see the floating WhatsApp button on any page for Sales and Office numbers). You can also use the order form (the floating button next to WhatsApp), email us at info@zpj-co.com, or call us directly using the phone numbers listed in the site footer.